Dexters Recruitment

Field Service Technician

FULL TIME

job description

We are seeking a dedicated and technically skilled Field Service Technician to join our Clients Service Team in Manchester. Reporting directly to the Service Manager, this role is pivotal in supporting the maintenance of customer equipment on-site and performing workshop activities for their aftermarket service team. You will primarily work at customer sites across the UK and overseas, providing installation, commissioning, servicing, and maintenance support.

With an emphasis on mechanical systems—including pumps, rotating equipment, vacuum, and pressure systems—you’ll play a key role in driving process improvements and maintaining strong customer relations while managing your schedule effectively to maximize productivity.

 

About the Company

Our client is a global leader in the design, manufacture, and sale of equipment and components used in oil and gas drilling and production, industrial and renewable energy sectors. Their Manchester site fosters innovation, collaboration, and excellence in service delivery, making it a hub for high-impact careers.

 

What They Offer

  • Competitive salary package
  • Full training on their product lines
  • Career development and advancement opportunities
  • Supportive and collaborative work environment
  • Opportunities for international travel

 

Key Responsibilities

  • Provide on-site support for service maintenance and workshop tasks. This means travel at short notice and can be for extended periods (UK & overseas).
  • Prepare and approve work packs for service team activities.
  • Perform mechanical completion checks, factory acceptance tests, electrical function/loop checks, and leak/pressure testing.
  • Compile detailed technical reports on customer equipment.
  • Deliver aftersales support, including inspections, spare part identification, and technical advice.
  • Ensure compliance with all Health, Safety, and Environmental (HSE) regulations.
  • Work closely with internal stakeholders and engineering teams.
  • Maintain accurate documentation using Microsoft Office tools.
  • Travel daily to customer sites as required.

 

Qualifications & Skills

  • Recognised mechanical engineering apprenticeship (C&G, ONC, HNC). 
  • CSCS card or ability to obtain.
  • Preferable experience in HGV/Heavy Plant Engineering.
  • Proficient in interpreting engineering drawings and technical documentation.
  • Experience with installation, commissioning, and maintenance of mechanical/electrical systems.
  • Understanding of industry standards and wastewater procedures.  Will be working on sewage /industrial systems.
  • Proficiency in Microsoft Office (Excel, Word, Outlook).

 

Soft Skills (optional)

  • Strong communication and interpersonal skills.
  • Proactive approach to problem-solving and continuous improvement.
  • Self-motivated with the ability to manage time and tasks independently.

The comprehensive benefits package includes:

Health & Wellbeing

  • Private Medical Insurance
  • Employee Assistance Programme (EAP)

 

Finance & Protection

  • Pension Plan
  • Income Protection
  • Life Assurance
  • Personal Accident Coverage

 

Flexible Benefits (via salary sacrifice options for you and your family)

  • Dental Insurance
  • Healthcare Cash Plan
  • Partner Life Assurance
  • Critical Illness Cover
  • Retail Vouchers
  • Gym Membership
  • Cycle to Work Scheme
  • Travel Insurance

 

Privacy Statement

Dexters Recruitment Ltd collects and processes your personal data during recruitment in line with UK GDPR to assess your suitability for a role, based on legal obligations, contractual steps, and our legitimate interests. Data may come from you or third parties (e.g. referees) and may be shared internally or with trusted partners for recruitment purposes. We retain all applicant data for up to 36 months on our database for work finding purposes, unless you request us not to do so. You have rights over your data and can contact us or the ICO with questions or concerns. For more information see our privacy policy on our website.

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job overview

Name Company

Dexters Recruitment Ltd

Job Title

Field Service Technician

Location

Greengate, Manchester

Date Posted

13/06/2025

Expiration Date

13/07/2025

Salary

£35,000 – £36,500 pa

Job Application

Applying For A Job

Privacy Notice

1. Introduction

Dexters Recruitment Ltd is committed to protecting the privacy and security of your personal information. This privacy notice describes how we collect, use, and protect personal data about you during the recruitment process, in accordance with the UK General Data Protection Regulation (UK GDPR).

2. Data Controller

Dexters Recruitment Ltd is the data controller. Our contact details are:
Address: 43 North Quay, Great Yarmouth, NR30 1JE
Email: ryan@dextersgy.co.uk
Phone: 01493 718696

3. What Information We Collect

We may collect, store, and use the following categories of personal information about you:

  • Name, address, and contact details (email, phone number)
  • CV, cover letter, and application information
  • Details of qualifications, skills, experience, and employment history
  • Interview notes and assessment results
  • Information about your right to work in the UK
  • Equal opportunities monitoring data (e.g., gender, ethnicity, disability) – where collected, this is anonymised and used for statistical purposes only

4. How We Collect Your Information

We collect personal information about candidates from the following sources:

  • Directly from you during the application process
  • From recruitment agencies
  • From referees
  • From publicly available sources, such as LinkedIn
  • From background check providers (where applicable)

5. Why We Use Your Personal Data

We use your personal data to:

  • Assess your suitability for the role
  • Communicate with you about your application
  • Conduct interviews and assessments
  • Verify your information and carry out background and reference checks (where applicable)
  • Comply with legal or regulatory requirements

6. Legal Basis for Processing

We process your personal data on the following legal bases:

  • To take steps prior to entering into a contract with you
  • To comply with our legal obligations
  • For our legitimate interests in managing recruitment, provided your rights do not override those interests
  • Where applicable, with your consent (e.g. for equal opportunities monitoring)

7. Sharing Your Data

We may share your data with:

  • Internal teams involved in the recruitment process
  • Recruitment agencies acting on our behalf
  • Background check and reference providers
  • Legal and professional advisers

We do not transfer your data outside the UK or EEA without ensuring appropriate safeguards.

8. Data Retention

We will retain your data for up to 36 months after the recruitment process ends. If you do not wish for future work finding services please let us know and we will remove your details from our records. For further information please refer to our Data Retention Policy.

9. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request erasure of your data (in certain circumstances)
  • Object to or restrict our processing (in certain cases)
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

10. Contact Us

If you have any questions or wish to exercise your rights, please contact:
Data Protection Officer: Ryan Todd, Lisa Woods
Email: ryan@dextersgy.co.uk, lisa@dextersgy.co.uk